Privacy policy

Effective 12 August 2026

Information we collect

We may collect contact, company, location, product, commercial and technical information that you voluntarily provide through forms, email, telephone or WhatsApp. Basic technical information may also be collected through security logs and analytics.

How we use information

Information is used to assess enquiries, communicate with you, prepare commercial responses, coordinate with relevant suppliers or service partners, maintain business records, protect the website and comply with legal obligations.

Information sharing

We may share relevant information with selected manufacturers, logistics providers, inspection agencies, professional advisers or technology providers when necessary to evaluate or execute your request. We do not sell personal information.

International communications

International trade enquiries may require information to be processed or shared across borders. We limit this to what is reasonably necessary for the stated business purpose.

Data retention and security

We retain information for as long as reasonably required for business, contractual, regulatory, dispute-management and security purposes. Reasonable safeguards are used, but no internet transmission can be guaranteed completely secure.

Your choices

You may ask us to correct or delete information where applicable, subject to legal and legitimate business retention requirements.

Contact

Privacy questions may be sent to sales@ranipa.com.